Frequently Asked Questions — Rustic Mantel Company

Frequently Asked Questions

This Fireplace Mantel FAQ page answers common questions about our rustic fireplace mantels, wood shelves, custom sizing, installation, pricing, materials, and shipping. If you don’t see your question here, you’re always welcome to contact us directly.

About Our Craftsmanship

Do you handcraft your rustic fireplace mantels in the USA?
Yes. Every rustic fireplace mantel is handcrafted here in the USA using real wood with natural grain and character — never hollow boxes or thin veneers.

How long have you been building rustic fireplace mantels?
Rustic Mantel Company has been crafting rustic fireplace mantels since 1999.

Are your mantels solid wood?
Yes. Our mantels are built from real, character-rich timber. We highlight the knots, grain, and natural texture that make each piece unique.

What types of wood do you use?
We frequently work with Red Cedar and other natural species depending on availability and the look you want.

Mantel Options & Custom Work

Can I order a custom-size mantel?
Yes. We regularly build custom wood fireplace mantels to your exact length, thickness, and depth so the mantel feels properly scaled to your fireplace and room.

How do you price a mantel?
Pricing is based on length, thickness, depth, wood species, and the amount of natural character in the piece. This allows you to select a mantel that fits both your style and budget.

Do I need a log home to install a rustic mantel?
Not at all. Many customers install rustic fireplace mantels in traditional and modern homes to add warmth, texture, and a natural focal point above the fireplace.

Do you also build shelves?
Yes. We also build rustic wood shelves that coordinate with our mantels. These shelves are decorative wall shelves — they are not installed as fireplace mantels. This distinction matters both for design and safety.

Fireplace Mantel Installation & Care

Do you install mantels?
Some customers install their own mantels, while others work with a contractor or finish carpenter. We’re always happy to answer general questions, but installation should be completed by a qualified professional.

How are rustic wood mantels mounted?
Most mantels are installed using hidden mounting systems or structural lag-bolt brackets secured into framing or masonry. Your installer will determine the appropriate method for your specific wall and fireplace type.

How do I maintain a rustic wood mantel?
Your mantel should be dusted and occasionally cleaned with a soft cloth. Avoid harsh chemicals or abrasive pads to protect the finish and natural wood surface.

Shipping, Pickup & Lead Times

Do you ship outside Colorado?
Yes. We ship mantels throughout Colorado and to several surrounding states — and we also ship within the lower 48 U.S.

Can I visit your showroom?
Yes. Many customers visit our showroom in Pine, Colorado to choose or pick up their mantel.

What is your typical lead time?
Lead time varies depending on order volume and whether your mantel is custom-built or selected from in-stock inventory. We’re happy to provide current timing when you contact us.

Terminology — Mantels vs Shelves

What is the difference between a fireplace mantel and a shelf?
A fireplace mantel is installed above the firebox opening and is part of the fireplace wall design.
A wood shelf is a decorative wall shelf installed elsewhere in the home.

We build both rustic wood shelves and fireplace mantels — but they are different products with different installation considerations. Our shelves simply coordinate with our mantels so your home has a cohesive natural-wood look.

You can learn more about natural wood species and characteristics at the Wood Database.

If your question isn’t covered in this fireplace mantel FAQ, we’re always happy to help personally.

Still Have Questions?

We’re always happy to help. Reach out anytime through our Contact page or visit our showroom to see our rustic fireplace mantels and wood shelves in person.